- Collecting Personally Identifiable Information
We collect personal information in a variety of ways. For example, you may provide us your personal information when you place an order, register for an account, make an online purchase, post a review, send us messages, subscribe to our mailing lists, newsletters or other forms of marketing communications, or use some other feature of our Services or Website.
The categories of information we collect may include:
Contact and profile information. We may collect personal information, such as your name, phone number, and email address, when you register for our Service, place an order for delivery, sign up for our mailing list, or otherwise communicate or interact with us. We use this information to create, verify and personalize your account, to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.
Payment and transaction information. We may collect information such as items purchased, date and time of your transaction, amount purchased, whether you used a particular coupon or deal, and payment information, such as your credit/debit card, when you make a purchase. We use this information to fulfill your order and complete your transaction, update your rewards, detect and prevent fraud, and to inform our advertising and marketing.
Communication with Us. When you contact us directly (e.g., by email, phone, mail), we may record your comments and opinions. We use this information to respond to your question or comment, to evaluate and improve our products and services and to inform our marketing and advertising activities. When you contact us directly to submit a concern, complaint or question, we may record your comments and collect the personal information contained in your communications. We use this information to respond to your questions or concerns, and to evaluate and improve our products and services.
Our Services permit you to upload and share User Content (as defined in the Terms of Service). In this Policy, we distinguish between your User Content and all other information about you. We have no control over the information contained within User Content, including any personal data, and your disclosure of any such information is shared with us solely at your discretion. Having said that, the Terms of Services obligates you to refrain from including any personal information in your User Content.
We do not intentionally collect nor do we request Sensitive Data, and you are responsible for refraining from sharing any Sensitive Data with us. If we discover that we have received Sensitive Data, we will inform a designated contact within our company who will assess the processing of such data. “Sensitive Data” means personal data that discloses an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, criminal proceedings, biometrics, and data concerning health.
- Using Personally Identifiable Information
We may use your information:
To fulfill your requests and provide our Services to you. We may also use your information to personalize your experience with us.
For marketing purposes. We may send you communications about new features, updates, products and special offers. We may also use your information to serve you ads about products and special offers about our products or other products or services we think you might find interesting. We may also use individual and aggregate information about you to inform our marketing and advertising campaigns.
To communicate with you. For example, we may communicate with you about your account activities, such as by providing you transaction confirmations. If you register with us, we may enroll you in our email newsletter or other periodic electronic communications and may also send you user surveys and promotional communications. We may communicate with you by email, postal mail, telephone, text message, or other means. We may use push notifications on our mobile apps to your mobile device.
To monitor, improve and develop our products and services. We may use your information to understand our visitors and customers and tailor our product offerings accordingly. From time to time, we analyze statistics and trends to make our Websites and Services better and to develop new services or features.
The Company is the sole owner of the Personally Identifiable Information collected on this Website or through the Services and we don’t sell, rent, license or share any of the Personally Identifiable Information you provide to us with companies outside of the Company for their own promotional or marketing use without your explicit, affirmative consent except as expressly set forth in Section 3.
You are responsible for maintaining the truthfulness and accuracy of the information you submit to us, such as your contact information or any information provided as part of registration. The Service will disable a user’s account if the information provided is determined to be false or no longer current. Additionally, if you provide Company with content for publishing or feedback, we may publish your user name or other identifying data.
- Disclosing Personally Identifiable Information
We may share, sell, or disclose your information in the instances described below.
Third parties at your request: You may choose to share your activities on the Services through email, text or otherwise.
Promotional partners: We may share limited information with third parties with whom we partner to provide contests and sweepstakes, or other joint promotional activities. These partners will usually be clearly identified in the contest rules or promotional materials.
Select marketing and strategic business partners: We may share limited data with our preferred marketing and strategic business partners so that they can provide you with information and marketing messages about products or services that may interest you. These parties may use your information in accordance with their own privacy policies.
Online advertising partners: We may share information with third party online advertising partners or permit these partners to collect information from you directly on our Websites to facilitate online advertising.
The public: When you provide feedback or post user content on our Services (e.g., if you post a product review on our Websites), your information (e.g., your name and your comments) may be displayed on our Websites.
- User warranties
User is responsible for truthful, accurate information, which is provided to us. If the provided information is false, we may disable the user’s account.
Cookies. Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. This type of information is collected to make the Website more useful to you and to tailor the experience with us to meet your special interests and needs. You can typically remove and reject cookies from our Website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Website works for you. Please note that if you delete, or choose not to accept, cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.
Third Party Web Beacons. In addition to Cookies, we use tracking technologies such as beacons, browser fingerprinting, tags, and scripts, to analyze trends, administering the website, track users’ movements around the Website, and to gather demographic information about our user base as a whole, to prevent fraudulent activity, to improve security or to allow you to make use of Service functionality; to assess the performance of the Services, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Services. Tracking Technologies may set, change, alter or modify settings or configurations on your computer, or mobile or another device.
Third parties may also use Tracking Technologies in connection with our Services, which may include the collection of information about your online activities and across third-party web sites or online services. We do not control those Tracking Technologies and we are not responsible or liable for them.
Mobile Device Information. We do not access or store information that you have saved on your mobile device such as contacts and appointments. However, in order to provide the Services, the Website may interact with some features on your mobile device. In such case, we will ask for your consent with respect to the permissions requested.
Analytics information. We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users. We, or our third party partners, may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Websites; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify and contact you across multiple devices; (d) provide and monitor the effectiveness of our Services; (e) perform analytics and detect usage patterns on our Services; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise to plan for and enhance our Services.
Automatically Collected Information. When you use the Services or open one of our HTML e-mails, we may automatically record certain information from your web browser by using different types of technology, including “clear gifs” or “web beacons.” This “automatically collected” information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after the Services, the pages you view on the Services, and the dates and times that you visit, access, or use the Services. This information is gathered for all users. We also may collect information about your online activity, such as pages viewed. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.
Mobile Application Information. We collect information about the Mobile Application functionality that you access and use. This allows us to identify those areas of the Mobile Application that are of interest to our customers so that we can refine and continuously improve the Mobile Application. The information we collect for this purpose does not enable us to directly identify you. The Mobile Application also sends us the device’s unique identifier (or “UID”), a sequence of numbers or characters that are unique to your mobile device. We use this only on the first opening of the App so that we can confirm to our advertising networks the number of downloads resulting from clicks on their respective ad banners and other marketing tools. The Mobile Application will also send us error-reporting information in the event that it crashes or hangs. This enables us to investigate the error and to improve the stability of the Mobile Application for future releases. As part of these error reports, the Mobile Application sends us information about the mobile device type and version, the UID, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and remedying the error. You can exercise control over what information the Mobile Application sends to us either by changing the settings of the Mobile Application under its setting menu or changing the settings of your mobile device.
- Do not track mechanism
We do not track our Customers /Users over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, different browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
- Third party’s Websites and Services
- Information provided by third parties
We may receive information about you from any third parties that we consider relevant to your use of the Services. We collect and use this information as Personal information at our sole discretion.
- Information about location
In order to verify your location, provide relevant data based on location, share it with service providers, we may use location based services to determine your location. After you give us permission, we will provide third parties (who we work with) access to your location information.
- Children Online Privacy Protection Act (COPPA) Compliance
We comply with verifiable parental consent requirements mandated by the Children’s Online Privacy Protection Act (COPPA) through a verification and consent process when you sign up for an Account. In any instance that we collect personal information from a child, we will retain that information only so long as reasonably necessary to ensure the security of our users and our services, or as required by law. In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the Guardian’s consent.
- Security of Personally Identifiable Information
We use reasonable physical, technical and administrative safeguards consistent with standard industry practice to prevent the loss, misuse or alteration of your Personally Identifiable Information. These include the safeguards noted below.
We will store all the Personally Identifiable Information you provide on our secure (password- and firewall-protected) servers.
Confidentiality: We restrict access to Personally Identifiable Information collected about you on the Website to select employees, licensees, consultants, service providers, or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We also advise them about their responsibility to protect Customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. If you are a former customer, we protect your information in the same manner that we treat information about our current customers.
Password: To provide you with an increased level of security, we utilize password security measures. Online access to your Personally Identifiable Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls, or email messages).
Encryption: When you interact on the Website or otherwise through the Services, your Personally Identifiable Information is transmitted through the Internet using Secure Socket Layer (SSL) technology. SSL technology causes your browser to encrypt your Personally Identifiable Information before transmitting it to our secure server. Encryption is the translation of data into a secret code. Once the data resides on our servers, the data remains encrypted. SSL technology, an industry standard, is designed to prevent someone other than operators of our web site from capturing and viewing your Personally Identifiable Information.
You are responsible for keeping the password you use for accessing our Website or Services confidential; we will not ask you for your password (except when you log in to our website).
- Updating information
Please let us know if the Personally Identifiable Information that we hold about you needs to be corrected or updated. Please contact Customer Service for detailed instructions and assistance.
- Links to other Websites
- Opt Out
You may, of course, decline to share certain personally identifiable information with us, in which case we may not be able to provide to you some of the features and functionality of the Services. You may update, correct, or delete your profile information and preferences at any time by accessing your Account preferences page through the Services. Please note that while your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.
- Visitors of Website from Outside the United States
The Company is governed by the laws of the United States of America. By using the Website or Services and submitting any Personally Identifiable Information, visitors from outside the United States (i) acknowledge that the Website and Services are subject to U.S. law, (ii) consent to the transfer of Personally Identifiable Information to the U.S., and (iii) waive any claims that may arise under their own jurisdiction.
The information we collect may be transferred to, used from, and stored in the United States or other jurisdictions in which we, our affiliates, or service providers are located; these jurisdictions (including the United States) may not guarantee the same level of protection of personal data as the jurisdictions in which you reside. By using the Services or Website, you acknowledge and agree to any such transfer of information outside of the jurisdiction in which you reside.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Third parties who process personal data on our behalf must agree to use such personal data only for the purpose for which it is provided by us and they must contractually agree to provide adequate protections for personal data. We will continue to be liable for any onward transfers of personal data to such third parties. Where required by applicable data protection laws, we have ensured that such third parties sign standard contractual clauses as approved by the European Commission or other supervisory authority.
- California Privacy Rights:
Under California law, California residents are entitled to ask us for a notice describing what categories of Personal Information we share with third parties for their direct marketing purposes. California residents may request and obtain from us, once a year, free of additional charge, a list of third parties, if any, to which we disclosed their personal data for direct marketing purpose during the preceding calendar year and the categories of personal data shared with those third parties. If you want a copy of this notice, please submit a written request with “California Privacy Rights” in the subject line to the following address:
[3380 La Sierra Ave, STE 104 PMB 190,RIVERSIDE CA 92503]
- Nevada Opt-Out Rights.
Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To exercise your right to opt-out of sales subject to the Nevada Revised Statues please submit your request by, please submit a written request with “Nevada Opt-Out Rights” in the subject line to the following address:
[3380 La Sierra Ave, STE 104 PMB 190,RIVERSIDE CA 92503]
- Contact Us
[3380 La Sierra Ave, STE 104 PMB 190,RIVERSIDE CA 92503]